Delete your Kuicko Delivery Partner account
You can ask us to delete your Kuicko Delivery Partner account and the personal data linked to it at any time. You do not need to be signed in to the app to make a request.
How to request deletion
Option 1 — Email us
- Send an email to info@kuicko.in with the subject "Account deletion request - Kuicko Delivery Partner".
- Include the phone number registered with your delivery partner account and your full name, so we can find the right account.
- We may call or message that phone number to confirm the request is really from you before we delete anything.
- Once confirmed, we delete your account and reply by email when it is done.
Option 2 — Contact support
You can also raise the request through our Contact page. Mention that it is an account deletion request for the Kuicko Delivery Partner app and include your registered phone number.
Before you delete
- Finish or hand over any active delivery. We can't delete an account while an order is assigned to it.
- Withdraw your earnings. Move any wallet balance to your bank account first. Pending payouts and cash-on-delivery amounts you hold are settled before the account is closed.
- Deletion is permanent. You won't be able to sign in, see your earnings history, or recover your account afterwards. To deliver with Kuicko again, you would need to register and complete verification again.
What we delete
- Your profile: name, phone number, email address and profile photo.
- Verification documents you uploaded (such as driving licence, ID proof and vehicle documents) and your vehicle details.
- Your saved bank / UPI payout details.
- Your location history, device information and notification tokens.
- Your app settings, notifications and in-app messages.
What we keep, and for how long
Some records must be kept even after your account is deleted, to meet legal, tax and accounting obligations under Indian law, and to resolve disputes or prevent fraud:
- Records of completed deliveries, earnings, payouts and cash-on-delivery settlements.
- Invoices and payment transaction records.
These records are kept only for as long as the law requires, are no longer linked to an active account, and are not used for marketing. Everything else is deleted.
How long it takes
We act on verified requests within 30 days, usually much sooner. You will get an email confirmation once your account has been deleted.
Questions
Write to info@kuicko.in. For more on how we handle your data, see our Privacy Policy. Kuicko is operated by Zoii Ventures, Bikaner, Rajasthan, India.